Who we are
The owner of this web site is Eureka Entertainment Limited. Registration number 3493464 (registered address 2nd Floor, Hygeia House, 66 College Road, Harrow, Middlesex HA1 1BE).
What data we collect and why
We collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service. This may include IP addresses for analytics and/or name, email, phone, address, and other personal information for the purposes of completing orders. This Policy indicates the type of processes that may result in data being collected about you. Your use of this website gives us the right to collect that information.
We use the information collected primarily to process the task for which you visited the website. Data collected in the UK is held in accordance with the Data Protection Act. All reasonable precautions are taken to prevent unauthorised access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details.
Cookies
What Are Cookies
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.
For more general information on cookies see the Wikipedia article on HTTP Cookies.
How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
Disabling Cookies
You can prevent the setting of cookies via our cookie consent popup or by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.
The Cookies We Set
- Cookie Consent
We record each user’s cookie consent status
- Social media
Social media platforms store data regarding user impressions where there is a corresponding user login button
- Forms related cookies
When you submit data through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence
- Google Analytics
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.
Service providers and partners
Email forms
The details you enter on either the contact page or when subscribing to the newsletter are sent and retained by Eureka Entertainment Limited in order to respond to the specified request. We use ReCaptcha for spam detection and prevention. When you complete a form on eurekavideo.co.uk, you accept the ReCaptcha terms of service and privacy policy. We use iContact to send Newsletter emails to users who subscribe to receive them. You can review iContact privacy policy for information on how they manage user data.
Orders
Eureka Entertainment Limited will retain your name, address and the details of products you have purchased to allow us to complete your order. When you complete a purchase through the website you share your purchase details with WorldPay. Your payment details are handled securely by WorldPay and are NOT retained by Eureka Entertainment Limited. Please see WorldPay’s privacy policy for more details.
How we use your data
The Legal Basis
As necessary Eureka will process personal data to fulfill a contract, or to enter into a contract; As necessary, Eureka will process personal data based on consent eg a user registers on the website, and validates their email address to receive marketing emails occasionally from Eureka; As necessary Eureka will process personal data to comply with a legal obligation eg for legal and regulatory requirements and related disclosures; As necessary Eureka will process personal data for legitimate interest;
The types of data we collect
Customer data – names, invoice and delivery addresses, email, and details of what products they ordered. We may also collect data on the technology used by the customer (eg IP address, mac address, browser type, computer type). Our third party provider processes credit and debit card payments on our behalf. Eureka does not hold any special categories of personal data. We do not process children’s data. Our website is for use for people who are aged 18 and over.
Sharing of my personal data
Subject to applicable data protection law, Eureka may share personal data with:
Sub-contractors and other persons who help Eureka provide their products and services;
Government bodies and agencies in the UK and overseas;
Courts, to comply with legal requirements;
Anyone else where Eureka have consent or as required by law
International transfers
Personal data may be transferred outside the UK and EEA. The ecommerce site may be hosted outside the UK and EEA
Data Subjects Rights
Eureka acknowledges the following rights of all individuals:
– The right to be informed about processing personal data
– The right for personal data to be corrected or updated
– The right to object to processing of an individual’s data
– The right to have personal data erased
– The right to request access to a copy of any data held
– The right to understand automated decision making and profiling
